SafeShell VPN grants a 7-day refund period across all active personal or business plans.
- Full reversal available within 7 days on subscription renewals or fresh activations
- Eligible for individual licenses, multi-device packs, or organizational deployments
- Applies to all billing cycles including monthly, quarterly or yearly packages
- Refunds processed if service fails to meet encryption, uptime or region-switch needs
- VPN services must be deactivated before refund request to prevent conflict logging
- Limit of 1 refund per user account, including mobile and desktop cross-platform sync
- Policy excludes add-ons like private DNS, dedicated IP or anonymized streaming tools
- Valid only when bought via official SafeShell site or authorized affiliate portals