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If your flight from an EU airport, or on an EU airline into the EU, arrives three hours or more late, you may be owed between €250 and €600 in cash compensation. The amount under EU Regulation 261/2004 depends on the flight distance, and it applies unless the delay was caused by extraordinary circumstances such as severe weather or air traffic control restrictions.
Passenger rights like these differ by country, which is why the airline, the route and the booking channel all matter as much as the fare. This category covers airlines and flight booking sites, from IndiGo, Air India, Emirates, Qatar Airways, Etihad, Vueling and TAP Air Portugal to Skyscanner, Kayak, Expedia, Trip.com, Kiwi.com, MakeMyTrip, Cleartrip and Opodo.
Places to stay are in Hotels, and bundled flight and hotel holidays in Packages.
What this category covers
| Type | Examples here | What to check |
|---|---|---|
| Full service airlines | Emirates, Qatar Airways, Etihad, Air India, Malaysia Airlines | Fare class and baggage |
| Low cost airlines | IndiGo, Spicejet, AirAsia, Vueling, Jazeera Airways | Add on fees |
| Search and comparison sites | Skyscanner, Kayak, Wego | Who you actually book with |
| Online travel agencies | Expedia, Trip.com, MakeMyTrip, Cleartrip, Opodo, Kiwi.com | Service fees and change rules |
Comparison site, travel agency or airline?
Search sites such as Skyscanner and Kayak compare fares across airlines and agencies, then send you elsewhere to book. Online travel agencies such as Expedia, Trip.com and MakeMyTrip sell the ticket themselves and handle changes, while booking with the airline puts you in a direct relationship if something goes wrong.
The cheapest result on a comparison site is often from a smaller agency. Check its reviews and change fees, because a disruption is much easier to fix when the airline holds your booking directly.
What do fare classes include?
The same seat can be sold as several fares. Basic or light fares often exclude checked bags, seat selection and changes, while standard and flexible fares include more and cost more.
Add the price of the extras you need to each fare before comparing. On low cost airlines especially, a cheap fare plus a bag and a seat can cost more than a full service fare.
When should you book?
There is no single magic day to book, since airlines price seats with demand based systems that change constantly. Booking several weeks to a few months ahead for short routes, and earlier for long haul and holiday dates, usually avoids the steepest last minute prices.
Price alerts on Skyscanner, Kayak or Google Flights watch a route for you. Flying midweek and avoiding school holidays often saves more than the timing of the booking itself.
What are your rights if a flight is cancelled?
In the EU and the UK, passengers can choose a refund or rerouting, plus care such as meals and hotels during long waits. The UK kept its own version of the EU rule after Brexit, with compensation in pounds.
In the United States, the Department of Transportation requires airlines to give automatic cash refunds when a flight is cancelled or significantly changed and you choose not to travel. India's aviation regulator, the DGCA, sets its own passenger charter covering refunds and compensation for denied boarding.
Can you cancel within 24 hours?
For flights to, from or within the US, airlines must let you cancel without penalty within 24 hours of booking, or hold the fare, if you book at least seven days before departure. Many airlines and agencies elsewhere offer similar short free cancellation windows, but it is a policy, not a law, so check the terms.
Self transfer and separate tickets
Some sites, such as Kiwi.com, combine separate tickets on different airlines to make a cheaper route. If the first flight is late and you miss the second, the second airline may treat you as a no show, since the flights are not on one ticket.
Leave long connections, check whether you must collect and recheck bags, and look at what protection the booking site offers for missed connections.
Baggage rules to check
Cabin bag size and weight limits differ by airline and fare, and low cost airlines enforce them strictly at the gate. Check both the size and the number of items allowed, since some basic fares only allow a small bag under the seat.
Adding checked bags at the time of booking is usually cheaper than adding them at the airport.
Airline mergers and rebrands
Airlines change more often than people expect. Vistara merged into Air India in November 2024, and its flights now operate under the Air India name, so check that older bookings, miles and vouchers have moved to the right airline.
Miles and frequent flyer programs
Joining an airline's frequent flyer program is free and earns miles on flights, and often on hotels, cards and shopping too. Airline alliances such as Star Alliance, oneworld and SkyTeam let you earn and spend miles across partner airlines.
Tickets bought through agencies usually earn miles if you add your membership number, but the cheapest fare classes may earn fewer or none.
Paying for flights safely
Paying by credit card can give extra protection if an airline or agency fails, depending on your country and card. Avoid bank transfers to unfamiliar agencies, and check that the booking confirmation includes an airline reference, not only the agency's own.
When do flight sales happen?
Airlines run seat sales regularly, often in January, around their anniversaries and during Black Friday. Low cost airlines release flash sales with short booking windows, so price alerts and newsletters catch them best.
Making a flight coupon go further
Flight coupons on agencies usually cut the service fee or apply to specific payment methods, not the airline fare itself. Compare the final price, including all fees, with the airline's own site before using a code.
Check whether a coupon applies to international or domestic flights only, and whether it requires the app. These are the most common exclusions.
